How can I change product in my order?

If you haven't received your order, check your mailbox for an email with the following subject with your order number: "Your order has been dispatched today".
Did you find the email?

• If yes, contact us at our hello@eOpticians.co.uk email address to cancel your dispatched order, and then place a new order at our webshop with all products you want to buy. We will do a refund regarding your canceled order and ask the courier to bring your dispatched package back to our warehouse.
• If no, contact us at our hello@eOpticians.co.uk email address as soon as possible and tell us the changes you want.
  Don't forget to enclose your transaction ID.

If you've already got your order, contact us at our hello@eOpticians.co.uk email address and tell us the changes you want. Don't forget to enclose your transaction ID. You will have to send the unnecessary products back to our warehouse at your own cost.