My order is late. Where it is now?

Check your mailbox for an email with the following subject within your order number: "Your order has been dispatched today".
Did you find this email?

• If yes, please check how many days passed since you've got this email.
  • If 10 or more working days passed since you've got this email, please ask the nearest Royal Mail's post office with your tracking number.
  • If less than 10 working days passed since you've got this email, please be patient, your package is on the way.
• If not, your order hasn't dispatched yet from our logistics centre. Please, be patient, we're constantly processing and packaging the orders.